Labadago Privacy Policy

This Privacy Policy describes how Labadago and Exorex process personal information when you use the Labadago mobile apps and operations web tools, including rider proof uploads and order tracking.

1) Information we collect

• Account and sign-in information (such as email, user id, role).
• Order and logistics information related to pickups and deliveries.
• Proof media and metadata you upload (for example, pickup or delivery photos).
• Operational usage logs for security, fraud prevention, and service reliability.

2) Why we use this information

• To authenticate users and enforce role-based access.
• To run laundry booking, dispatch, rider workflow, and proof verification.
• To investigate incidents, prevent abuse, and improve service quality.
• To comply with legal and regulatory obligations.

3) Camera and photo access

Rider and operations workflows may request camera or photo-library access to capture proof of pickup and delivery. Media is uploaded only when you explicitly submit proof in the app.

4) Data sharing

We do not sell personal data. We may share information with service providers that support hosting, storage, authentication, and notifications, strictly for operating Labadago.

5) Data retention and security

We keep data only as long as needed for operations, support, legal compliance, and dispute handling. We apply access controls and security safeguards appropriate to the service.

6) Your choices

• You may request account-related support or data correction through the Labadago support channel.
• You can stop using the app at any time and revoke session access by signing out.

7) Contact

For privacy questions, contact the Labadago support team via official operations support channels.

Return to ops portal: opslabadago.exorex.org